Privacy Policy
Effective Date: [December 21, 2024]
Welcome to www.angelcleaningservices.ca (“Website”). At Angel Cleaning Services, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Website, in compliance with Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA).
1. Information We Collect
We may collect the following types of information:
a. Personal Information
- Name
- Email address
- Phone number
- Mailing address
- Payment information (if applicable for billing purposes)
b. Non-Personal Information
- Browser type and version
- Operating system
- IP address
- Website usage data, including pages visited, time spent on pages, and other diagnostic data
2. How We Use Your Information
We use your information for the following purposes:
- To provide and manage our cleaning services
- To respond to your inquiries and provide customer support
- To process payments and manage billing
- To improve our Website and services
- To send promotional materials and updates, subject to your consent
- To comply with legal obligations
3. How We Share Your Information
We do not sell or rent your personal information to third parties. However, we may share your information in the following circumstances:
- Service Providers: With trusted third-party service providers who assist us in delivering services, such as payment processors or marketing platforms.
- Legal Requirements: To comply with legal obligations or respond to lawful requests, such as subpoenas.
- Business Transfers: In connection with a merger, sale, or other transfer of assets.
4. Cookies and Tracking Technologies
Our Website uses cookies and similar tracking technologies to enhance user experience and analyze Website traffic. Cookies are small files stored on your device that help us recognize you and remember your preferences.
Types of Cookies We Use:
- Essential Cookies: Necessary for the Website to function.
- Analytics Cookies: To gather data on Website usage and performance.
- Preference Cookies: To remember your preferences and settings.
You can control cookie preferences through your browser settings. Note that disabling cookies may impact Website functionality.
5. Data Security
We implement appropriate technical and organizational measures to protect your information from unauthorized access, use, or disclosure. However, no method of transmission over the internet is 100% secure. We encourage you to take precautions to safeguard your personal information.
6. Your Rights
Under Canadian privacy laws, including PIPEDA, you have the following rights concerning your personal information:
- Access and obtain a copy of your information
- Request correction or deletion of your information
- Withdraw consent at any time, where applicable
To exercise these rights, please contact us using the details below.
7. Third-Party Links
Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of such websites. We encourage you to read the privacy policies of any third-party sites you visit.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be reflected on this page with an updated “Effective Date.” We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
9. Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact us at:
Angel Cleaning Services
Email: [[email protected]]
By using our Website, you consent to the terms outlined in this Privacy Policy.